An eLearning program is only as good as the difference it makes to its learners. People participate in an eLearning course for various reasons. It could be to gain knowledge, to improve or learn new skills, to get motivated, etc. But over time, with the same course being imparted, a sort of complacency can set in. It is very easy to believe that the same course will naturally generate the same result in a completely different set of learners.